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Czerwończyk uroczek (Lycaena tityrus) |
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| Komentarze (3) |
| 19.06.2012, 01:35 by gmqwbluelej |
| qrMo7o bjrltsdxbyrq |
| 17.06.2012, 20:21 by mdufbhh |
| TnG4fT kpgywdyoulpb |
| 17.06.2012, 03:07 by Julieta |
| it's becuase there was sehotming wrong with the network, this last time they said it's because we didn't go through EVERY trouble shooting thing with a CSR. I talked to a supervisor, they said they'll send a new phone, but it will take ANOTHER two weeks until we find out if it's a approved action from Boost.We've had the phone since July. It stopped working basically a few days after. Over the last three months, I've talked to customer service several times (just talking to someone takes ten minutes of navigating those talking menus), and they said they can't give us any credit' towards our account, any free service, and that they can't exchange the phone. The store we bought the phone from and Customer Service have both said that stores don't handle the phone exchanges, it's handled by a seperate department in the Boost Network.I should have read reviews of the company first, but what can I do other than hope they exchange the phone (which they likely won't)? I think it's wrong that they advertise things, sell you faulty phone, and then refuse to do sehotming about it. There has to be sehotming we (consumers) can do, other than file a complaint with the company and file a complaint with the BBB and get screwed.Any help?Here's a quick run down of what's wrong with the phone (Blackberry Curve):-Hourglass of Death-Randomly Shut Off/Close Everything-Track Ball Broken/Doesn't Scroll-Doesn't Send/Receive Picture Messages-Some Bottons don't work at times-Even if phone not used, battery dies in less than 24 hours-Tried wiping memory, restoring phone, trouble shooting with CSR-No apps/music/photos on phone, still does above |